PRIVACY POLICY & TERMS OF USE.

Rival Studios, LLC ("Rival") takes your privacy seriously. Please read the following to learn more about our privacy policy (the "Privacy Policy").

Rival provides a boutique indoor cycling experience. This website, www.rivalatx.com and the pages contained therein (collectively, the "Website"), is intended to describe and promote Rival's services. Rival values its riders and their concerns about privacy. To this end, Rival engages in consistent information practices and uses its best efforts to make clear disclosures regarding those practices. This Privacy Policy is a part of that effort.

In general, Rival does not sell your personally identifying information. We share it with service providers and booking partners only as needed to operate the studio and deliver the services you request, as described below.

What does this Privacy Policy cover?

This Privacy Policy applies to the collection, use, storage, and disclosure of rider information by Rival. By using our Website, you consent to the collection and use of information as outlined in this Privacy Policy. We will clearly disclose any exceptions to the Privacy Policy prior to collecting any information from our users.

Rival may modify or amend this Privacy Policy from time to time. When we do, we will post any changes or new language here.

What information does Rival collect and how is it used?

Rival may collect contact information including your name, address, email address, phone number, and other personally identifying information when you (i) purchase Rival products, classes, or memberships through the Website or our booking platform, or (ii) choose to contact Rival, place an order, or request information. Contact information provided in connection with information requests will be used to respond to those requests. Contact information provided when you purchase Rival products or services shall be shared only for the purposes of processing your transaction, including payment processing, fraud prevention, and card authorization. Rival may use your contact information to provide you with information regarding future products, promotions, classes, or other news.

Third-party service providers and booking partners

To operate the studio, Rival uses third-party platforms that may collect, store, or process your information, including:

• Class booking and membership management (Arketa);
• Payment processing through our third-party payment processor;
• Third-party class marketplaces you choose to book through (ClassPass, WellHub), which may receive your reservation and attendance data when you book a Rival class through their service.

These providers process your information on our behalf or under their own privacy policies. We encourage you to review the privacy policies of any third-party marketplace you use to book Rival classes.

To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of information, Rival has physical, electronic, and managerial procedures to safeguard and secure the information it collects online.

Cookies

Like many companies, Rival may collect information about online behavior on its Website using cookies. The information contained within cookies provides us an anonymous way to monitor performance and look for ways to improve our Website and services. Cookies may also allow us to deliver a better and more personalized service by identifying returning users and the sites our repeat visitors come from, so we can target advertising more effectively. The cookies we use contain identification information that enables us to see how users interact with our site, how frequently they return, and other browsing patterns. If we use cookies, they will not contain any personally identifiable information.

Does Rival collect data from children?

The Rival Website is not directed at children, and Rival does not knowingly collect personal information from anyone under the age of eighteen (18). Rival does not permit minors to register, purchase, or participate. If you are the parent or guardian of a minor who has provided personal information to Rival, please notify us by email so we can delete it from our files.

How do I find out more about Rival's information practices?

If you have questions about this Privacy Policy or our collection of information, please contact Rival via email at info@rivalatx.com or by mail to Rival Studios, 1108 Lavaca Street, Suite 110-147, Austin, TX 78701.

This Privacy Policy was last revised on June 20, 2026.

General

Rival Studios, LLC ("Rival"). Rival provides a boutique indoor cycling experience, and this website, www.rivalatx.com and the pages contained therein, is intended to describe and promote Rival's services. Access to and use of this Website, the information offered through it, and any products or services purchased through it are governed by these Terms of Use (the "Agreement"). By accessing or using this Website or purchasing any products or services, you consent to be bound by this Agreement. If you do not agree, you may not use the Website or purchase products or services through it.

Rival's Proprietary Rights

All content, graphics, code, and software used on or incorporated into this Website, and the arrangement of all such content, is subject to copyrights and other proprietary intellectual property rights held by Rival. Rival grants you permission to electronically copy and print pages from this Website solely for your own personal, non-commercial purposes related to your purchase of products and services. Otherwise, except where you have obtained express written authorization from Rival, you may not copy, modify, publish, transmit, distribute, perform, display, or sell any such proprietary information.

Rival, the Rival logo, "You vs. You," and all related marks are trademarks and service marks claimed by Rival. All rights in those marks are reserved to Rival.

By posting any comments or information requests through the Rival Website, you grant us a worldwide, non-exclusive, sub-licensable, transferable, royalty-free, perpetual, and irrevocable right to copy, distribute, create derivative works of, publicly perform, and display such content. Our use of your personal information is governed by our Privacy Policy.

Error Correction

Though Rival uses reasonable efforts to ensure otherwise, this Website may contain typographical errors or inaccuracies and may not be complete or current. Rival reserves the right to correct any errors, inaccuracies, or omissions, including after an order has been submitted, and to change or update information at any time without prior notice.

Waiver and Release

By signing up for and/or attending Rival classes, activities, and other events and using its facilities and equipment, you agree there are certain inherent risks and dangers in indoor cycling. In consideration of being allowed to participate, in addition to payment of any fee or charge, you (1) agree to assume full responsibility for any and all injuries or damages sustained or aggravated by you in relation to Rival classes, activities, or events; (2) waive, release, and forever discharge Rival, its directors, officers, members, managers, affiliates, agents, consultants, and employees from any and all responsibility, claims, rights, causes of action, and/or liability for injuries or damages to yourself or property resulting from participation in and use of Rival classes, activities, and other events; and (3) represent that you have no medical or physical condition that would prevent you from attending or put you in physical or medical danger, and have not been instructed by a physician not to participate. Rival advises that individuals with chronic disabilities or conditions are at risk using Rival facilities and equipment and are advised against doing so. If, in the opinion of Rival staff, you would be at physical risk, you may be denied access until you provide a letter from your physician specifically addressing Rival's concerns and stating you are able to participate. Rival reserves the right to refuse service at its discretion.

Third Party Links

This Website provides links to third-party websites, including social media sites such as Facebook®, Instagram®, and others with content we believe may interest our riders. You use these third-party websites at your own risk. Rival has no control over their content or operations and disclaims all liability related to your interactions with them.

Disclaimer of Warranties and Limitation of Liability

Rival provides this Website, its contents, and all products, services, and information on an "as is" basis. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS WEBSITE AND ANY PRODUCT OR SERVICE PURCHASED FROM IT OR OTHERWISE RECEIVED FROM RIVAL IS AT YOUR SOLE RISK. RIVAL EXPRESSLY DISCLAIMS WARRANTIES OF EVERY KIND, EXPRESS AND IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY FOR INFORMATION, SERVICES, QUIET ENJOYMENT, OR PRODUCTS, AND ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

RIVAL DOES NOT REPRESENT OR WARRANT THAT THE FUNCTIONS OF THIS WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR ITS SERVER ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. UNDER NO CIRCUMSTANCES, INCLUDING NEGLIGENCE, SHALL RIVAL, ITS EMPLOYEES, AFFILIATES, OR ANY OTHER PARTIES INVOLVED IN CREATING, DELIVERING, PROMOTING, OR SELLING THE WEBSITE OR ITS SERVICES BE LIABLE FOR ANY SPECIAL OR CONSEQUENTIAL DAMAGES RESULTING FROM (1) THE USE OF, OR INABILITY TO USE, THE INFORMATION OR FUNCTIONS OF THIS SITE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES; OR (2) THE USE OR MISUSE OF A PRODUCT PURCHASED THROUGH THIS WEBSITE.

Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages, so the above may not apply to you. IN NO EVENT SHALL RIVAL'S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT, TORT, OR OTHERWISE) EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR PRODUCTS PURCHASED THROUGH THIS WEBSITE.

Terms of Purchase

To reserve a class, you must first purchase a single class, a class package, or a membership. New riders can sign up online to purchase; existing riders sign in. Once you have credits or an active membership, you may reserve. Classes and reservations cannot be shared between riders.

Classes and packages may expire. All memberships and packages are non-refundable and non-transferable. We accept Visa, Mastercard, American Express, and Discover. We do not accept cash. You can reserve classes online up to one (1) week in advance. The booking window opens Sunday at 5:00 PM. Founding Members receive 48-hour early booking access.

Your card will be charged for your order when you book. Rival will not process charges on an incorrect, expired, or over-limit card. If you fail to pay any fees when due, services or privileges may be suspended or terminated. You are responsible for any fees, including attorneys' fees and collection fees, Rival incurs collecting unpaid funds.

Cancellation, Late Arrival, and No Show Policies

To cancel a class and avoid losing a credit or booking, you must unreserve at least twelve (12) hours prior to your scheduled class. You may cancel online or by contacting the studio. If canceled in time, the class returns to your account. If you hold a membership or unlimited package and you late-cancel, you will be charged $10. If you no-show, you will be charged $15. Late cancellation and no-show fees are non-refundable.

If you are not checked in by the start of class, your bike may be released to a waitlisted rider. Late arrivals not permitted to enter and/or no-shows may result in loss of credit or booking.

Choice of Law, Waiver, and Claims

This Agreement shall be governed by the laws of the State of Texas without regard to its conflict of law provisions. By purchasing products or services from Rival, you agree the offer and sale takes place in, and is governed by the laws of, the State of Texas. Any legal or equitable claim arising from your use of the Website or purchase of products or services must be brought in the state or federal courts located in Travis County, Texas, and you consent to the exclusive jurisdiction and venue of such courts. Rival's failure to enforce any right or provision will not be deemed a waiver. If any provision is found invalid, the court should give effect to the parties' intentions, and the remaining provisions remain in full force. Any claim arising out of or related to use of this Website or products purchased through it must be filed within one (1) year after the claim arose or be forever barred.

Arbitration

Any controversy or claim arising out of or relating to this Agreement or use of the services will be settled by binding arbitration in accordance with the commercial arbitration rules of the American Arbitration Association. Any such controversy must be arbitrated on an individual basis and not consolidated with any other party's claim. Arbitration must be conducted in Austin, Texas, and judgment on the award may be entered in any court of competent jurisdiction. Either party may seek interim or preliminary relief from a court of competent jurisdiction in Austin, Texas, as necessary to protect its rights or property.

Notice

You may direct any questions concerning this Agreement to info@rivalatx.com.

Whole Agreement and Amendment

This Agreement constitutes the entire agreement between you and Rival regarding its subject matter and supersedes all prior understandings, written or oral. Rival may amend this Agreement at any time by posting new terms on its Website. This Agreement may not otherwise be amended except in a written document signed by you and Rival.